Masterclass

The EX Architect

Part of our ground-breaking online learning programme, this strategic masterclass will equip you to develop and implement your organisational ‘blueprint’ for employee experience and engagement.

 Masterclass
 Approx. 6-8 weeks
 2-4 hours per week
 Architect

Programme overview

Working at your own pace, but as part of a small global peer group, you’ll learn how to establish your EX strategy, hardwire it to your organisation’s goals, deliver transformational change and win over senior stakeholders by demonstrating your impact in the right way. 
A natural follow-up to our popular EX Fundamentals course, this unique masterclass will introduce you to the key concepts and frameworks and lay the foundations for further learning and application as you pursue your journey towards ‘EX Master’ status.

At the end of the masterclass you will have covered the core knowledge and concepts required to design and build your EX/ engagement blueprint and strategy. 
We’ll set you up with everything you need to be able to apply your learning to your context.You will cover the key concepts and tools required to design your overarching organisational ‘blueprint’ for the experience you want your people to have. You’ll also explore ways to ensure it aligns with your company culture and supports organisation strategy and goals.

Who is this course for?

This course is designed for anyone who identifies as an ‘EX Architect’, or looking to build skills and capability in this area.
The EX Architect creates the ‘blueprint’ for the experience you want your people to have within your organisation. EX Architects oversee the EX/EE strategy ensuring it supports the overall people and business strategy. They consider the engagement of employees and how EX can help to deliver this. They are focused on the big picture and will use measures and metrics to understand how the organisation is performing against the blueprint they have designed.

This work is usually organisation-wide and focused on the entire employee journey, before, during and after employment. As such it includes the pre-joining and alumni experience as well. It underpins all of the experiences you want your people to have, which others may then go on to plan, design, and deliver.


What to expect from the course?

  • Learn at your own pace, but as part of a global peer group
  • Regular live cohort 'catch ups'
  • Be part of an active learning community
  • Comprehensive links to supporting tools and further reading 
  • Complete assignments in your own time and get feedback from tutors and peers

What will we cover?

Course objectives

At the end of this course you’ll be able to:
  • Develop an effective EX/engagement strategy which aligns with your organisation's strategy
  • Design and build an EX function in your organisation.
  • Identify some quick wins to improve the employee experience and engagement
  • Know where to go to continue exploring this topic

Outcomes

This course will help you to:
  • Develop your EX/engagement blueprint and strategy
  • Make the case for change to your stakeholders
  • Know what to measure to evidence your impact
  • Discover practical tools to help you get started today

Get your achievements recognised

Successfully complete this course to earn The EX Space Architect Certificate

What do people say about working with us?

I recently completed the Fundamentals of EX and it opened my eyes to a whole new world of employee experience and engagement. The EX Space and the masterclass course provided me with the essential foundations to embark on a journey of positive change within my organization.
Charles (Chuck) Thompson,
Sr Director Global HR Execution, Sutherland

Meet your instructor

Emma Bridger

EX Space Founder
Emma is one of the world’s leading employee engagement and experience experts. She is the author of Employee Engagement (2014) and Employee Experience by Design (2021), both published by Kogan Page. A psychologist and coach, she has been training people professionals in employee engagement and employee experience for more than two decades. Through her consultancy, People Lab, she works with a range of global organisations to make a positive difference to the people who work there.

Related courses and resources